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CCNA: Collaboration

For network video engineers, IP telephony and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications, the Cisco CCNA Collaboration certification is a job-role focused training and certification program. It will allow you to maximize your investment in your education, and increase your professional value by giving you the skills to help your IT organization meet increased business demands resulting from these technology transitions.

Ideal Candidate

New to technical certification or need to obtain core skills in new technology and anyone who wants to start their career as network video engineers, IP telephony and IP network engineers.

Course Duration

90 Hrs

Certification Path

210-060 CICD: Implementing Cisco Collaboration Devices

About This Training

This training on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

Course Duration

45 Hrs.

At course completion

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service
  • Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications.
  • Describe how to maintain a Cisco Unified Communications solution.

Course Outline

Module 1: Describe the Characteristics of a Cisco Unified Communications Solution

Module 2: Provision End Users and Associated Devices

Module 3: Configure Voice Messaging and Presence

Module 4: Maintain Cisco Unified Communications System

Module 5: Provide End User Support

210-065 CIVND: Implementing Cisco Video Network Devices

About the Training

The Implementing Cisco Video Network Devices, Part 2 (CVIND2) course will provide students with the necessary knowledge and skills to implement various Cisco Collaboration endpoints in converged Cisco infrastructures. It covers a range of Cisco Collaboration solutions and enables students to implement and troubleshoot Cisco Unified Communication.

Course Duration

  • 45 Hrs

At Course Completion

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe the components and architectures of Cisco Business Video solutions.
  • Implement Cisco Collaboration endpoints.
  • Implement Cisco TelePresence endpoints.
  • Implement multipoint conferencing on Cisco Collaboration endpoints.
  • Implement Cisco Digital Media Players.

Course Outline

Module 1: Video Conferencing and Streaming Fundamentals

Module 2: Cisco Tele Presence Endpoint Environmental Requirements and Installation

Module 3: Describe the components and architectures of Cisco Business Video solutions

Module 4: Implement Cisco Collaboration endpoints

Module 5: Implement Cisco TelePresence endpoints

Module 6: Implement multipoint conferencing on Cisco Collaboration endpoints

Module 7: Implement Cisco Digital Media Players


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